The retail industry has transformed dramatically over the past decade. With customers shopping both online and offline, competition has become fierce. Consumers expect not only quality products but also seamless, personalised experiences across every touchpoint. For retailers, keeping up with these demands can feel overwhelming without the right tools.
This is where marketing automation steps in. By automating repetitive tasks, analysing customer data, and delivering personalised messages, retailers can strengthen relationships with customers while saving time and resources. Marketing automation is no longer a luxury reserved for big players — it’s now a must-have growth strategy for retailers of all sizes.
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