What is CRM?
Customer Relationship Management (CRM) is a strategy that helps businesses to enhance relationships with existing customers and acquire new customers faster. It uses analysis of customers’ historical data to foresee customer needs and focuses specifically on customer retention and ultimately stimulating sales growth. A CRM system helps companies connect with customers, streamline processes, and improve profitability.
The mobile application development is experiencing a splendid growth. With the ubiquity and popularity of smartphones among consumers, there is a high demand for mobile application development. This prodigious development has led to the emergence of numerous mobile apps in the market.
“To thrive in this new age of hyper-change and growing uncertainty, it is now imperative to learn a new competency – how to accurately anticipate the future.”— Daniel Burrus
This goes down quite well with the ISVs which are on the constant surge to map higher potentialities to keep up the time-to-market and abate technological obsolescence prominent in the ever- upsurging competitive market trends. Accurately anticipating the prospecting insights along with full-fledged focussing upon product development hurdles down the profitability margins. Comes the long way ahead here– “the notion of engaging in outsourced product development”!
Enterprise Resource Management (ERP) software has played key role in ensuring manufacturing process is easy and streamlined for small scale businesses. It streamlines every process in manufacturing like customer order fulfillment and inventory control. ERP has emerged as a “one-stop solution” for various type of tracking needs.
Supply chain management (SCM) is a term that covers plethora of activities necessary to plan for implementation of a product’s flow in most cost effective way possible.