Soft 404 Errors: How They Can Affect Your Website’s Performance

6 minutes read

When it comes to website performance, every aspect plays a crucial role in providing a seamless user experience and optimizing search engine rankings. One such aspect that often goes unnoticed but can significantly impact a website’s performance is soft 404 errors.

In this article, we will explore the concept of soft 404 errors, understand their implications, and discuss how they can affect your website’s overall performance.

How soft 404 errors differ from traditional 404 errors

Soft 404 errors differ from traditional 404 errors in how they are handled by web servers and displayed to users. While traditional 404 errors indicate that a requested page is not found and returns a 404 status code, soft 404 errors occur when a non-existent page is incorrectly served with a 200 status code, which signifies a successful page load. This can happen due to various reasons, such as server misconfigurations, incorrect redirection methods, or content management system (CMS) issues. The defining characteristic of these errors is their deceptive nature, as they fail to provide users with the accurate feedback they need and can negatively impact a website’s performance, both in terms of search engine optimization and user experience.

Impact on Search Engine Optimization

Soft 404 errors can have a significant impact on search engine optimization (SEO) efforts. Here are the key ways in which soft 404 errors can affect SEO:

1. Confusing Search Engine Crawlers: Soft 404 errors can confuse search engine crawlers, as they receive a 200 status code instead of the expected 404 code. This can lead to search engines indexing non-existent pages, wasting resources, and potentially diluting the visibility of valuable content.

2. Crawling and Indexing Issues: Search engines may continue to crawl and index soft 404 pages, believing that they contain relevant content. This can lead to inefficient crawling, as search engine bots spend resources on non-existent pages instead of indexing genuine content. As a result, valuable pages may not receive adequate attention from search engine crawlers.

3. Negative Effects on Rankings: Soft 404 errors can negatively impact search engine rankings. When search engines encounter soft 404 pages, they may interpret them as poor-quality content or low-value pages. Consequently, the affected website may experience a decline in search engine rankings, resulting in reduced visibility and organic traffic.

4. Duplicate Content Concerns: Soft 404 errors can contribute to duplicate content issues. If search engines index soft 404 pages along with genuine content, it can create duplicate content within the website. This can confuse search engines, dilute ranking signals, and potentially lead to penalties for duplicate content.

Impact on User Experience

Soft 404 errors can have several implications for user experience (UX) on a website. Here are the key ways in which soft 404 errors can affect UX:

1. User Confusion and Frustration: Soft 404 errors can confuse and frustrate website visitors. When users encounter a soft 404 page, they may believe that the requested content is not available, even though the page appears to load successfully. This can lead to confusion, as users may wonder why they are not finding the expected information or become unsure about the website’s reliability.

2. Increased Bounce Rates: Soft 404 errors can contribute to higher bounce rates. If users land on soft 404 pages that do not provide the desired content, they are more likely to leave the website immediately and seek information elsewhere. This negatively impacts engagement metrics and can signal to search engines that the website may not be meeting user expectations.

3. Loss of Conversions and Revenue: Soft 404 errors can result in lost conversions and revenue. When users encounter soft 404 pages instead of the intended content, they may abandon their original intent, such as making a purchase,  signing up for a service, or submitting a form. This can lead to missed opportunities for engagement, conversions, and ultimately, revenue for the website.

Tools and techniques for identifying soft 404 errors

Identifying soft 404 errors is crucial for addressing and resolving them effectively. Here are some tools and techniques that can help in identifying soft 404 errors:

1. Google Search Console: Google Search Console is a powerful tool that provides insights into a website’s performance in Google search results. It offers a “Coverage” report that highlights issues with pages, including soft 404 errors. It provides details on the URLs that Google considers soft 404s, allowing website owners to identify and address them.

2. Web Crawlers: Utilizing web crawler tools like Screaming Frog, DeepCrawl, or Sitebulb can help identify soft 404 errors on a website. These tools crawl the website and provide detailed reports on various aspects, including status codes. They can flag URLs that return a 200 status code but exhibit characteristics of soft 404 errors, helping website owners pinpoint and rectify such issues.

3. Site Audit Tools: Site audit tools like SEMrush, Moz, or Ahrefs offer comprehensive website auditing capabilities. These tools scan the website for various SEO issues, including soft 404 errors. They provide reports that highlight URLs exhibiting soft 404 characteristics, enabling website owners to take corrective actions.

4. Manual Testing and Monitoring: Regular manual testing and monitoring of the website are essential for identifying soft 404 errors. Manually clicking on links and verifying that the expected content is displayed correctly can help uncover soft 404 issues that may not be caught by automated tools. Monitoring user feedback, comments, or emails regarding broken or missing content can also provide insights into potential soft 404 errors.


While often overlooked, soft 404 errors can have a significant impact on a website’s performance, affecting both search engine optimization and user experience. By understanding the causes and consequences of soft 404 errors, implementing proper HTTP status codes and error messaging, and conducting regular website audits, you can mitigate their negative effects. By preventing these errors and ensuring a seamless user experience, you can enhance your website’s search engine visibility, retain visitors, and improve overall performance. Remember, the devil is in the details, and addressing soft 404 errors is a crucial step toward optimizing your website and achieving online success.

About The Author

Related Posts...