What is CRM?
Customer Relationship Management (CRM) is a strategy that helps businesses to enhance relationships with existing customers and acquire new customers faster. It uses analysis of customers’ historical data to foresee customer needs and focuses specifically on customer retention and ultimately stimulating sales growth. A CRM system helps companies connect with customers, streamline processes, and improve profitability.
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WordPress is one of the most popular open-source CMS in the world. It powers millions of websites and this makes WordPress the alpha CMS among bloggers, designers, and business owners. WordPress is easy to use but difficult to optimize for SEO. The weak link on which people do not emphasize much in digital marketing is website security.
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Creating a website for a naive is much more complicated. It takes a lot of time and effort, a huge supply of creativity, and extensive knowledge in coding. WordPress and Wix both are tools for building a website. But, here we are talking about the Pros and Cons of Wix Website Builder. Wix offers a platform where users can build their own websites for free or at very cheap prices.
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Progressive Web App 2020 : A Must Have for Businesses in 2020
Progressive web apps (PWA) provide an installable, native app-like experience that works on any device and enhance progressively, taking advantage of mobile features available on the user’s device with new and improved features and APIs.
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Chatbot Trends for 2020
Experts predict that by 2020, about 85% of our customer interactions will be via chatbots. A chatbot is an artificial intelligence (AI) software that simulates a conversation with a user in natural language through messaging applications, websites, mobile applications etc. Chatbots are undoubtedly one of the most crucial elements in today’s business era. They allow customers to easily interact with your brand through simulated conversations. From handling customer queries to troubleshooting, chatbots are becoming more popular than ever!
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